With over 25 years of experience in the hospitality industry, I’ve built a strong reputation as a Commercial Director, Non-Executive Director (NED), and Hospitality Consultant, helping hotels, restaurants, and leisure venues maximise profitability, efficiency, and guest satisfaction.
As Owner and Director of The Queens Hotel & Spa in Bournemouth, which I ran with my father for 14 years, I transformed the business into one of the South Coast’s most successful independent hotels. Through strategic leadership, operational discipline, and creative commercial strategy, I delivered consistent revenue growth, exceptional guest experiences, and long-term business sustainability.
After selling the hotel, I founded NextGen Hospitality, a consultancy and management company that blends real-world experience with cutting-edge technology to solve today’s biggest industry challenges. Our solutions include AI-powered staff systems, a Virtual Guest Concierge, automated sales funnels, and a staff rewards platform, all designed to reduce costs, drive revenue, and elevate service standards.
Today, I work with hospitality businesses as a Commercial Director, Consultant, and Board Adviser, supporting owners and leadership teams to identify new opportunities, streamline operations, and implement innovative commercial strategies. I bring a balance of creativity and financial acumen, combining hands-on experience with forward-thinking technology to help businesses thrive in a competitive market.